CrimeEye Terms of Service

Last updated: August 11, 2026

By creating an account or using CrimeEye, you agree to these terms. If you don't agree, please don't use the app.

What CrimeEye is

CrimeEye is a community platform for discussing public crime cases and sharing local, real-time reports. Content submitted by the community — comments, tips, incident reports — is user-generated and is not independently verified or corroborated the way official case records are, unless explicitly labeled otherwise. Treat unverified content accordingly.

Criminal Policy (User Policy)

We are the internet. CrimeEye is an application of freedom of speech — you can say, display, or portray what you want, when you want. Any criminal activity conducted through the app will be handled as such: no crimes will be committed here, and what you post can be used in a criminal investigation, especially given CrimeEye is a crime-focused application. We operate accordingly. Be careful what you post or say — it can be reported to police. Inciting or expressing a desire for violence can result in a serious criminal investigation. Provoking content — including things like using racial slurs in a provoking tone — is treated as prohibited, not protected speech.

Specifically prohibited on CrimeEye:

• Saying, displaying, or portraying threats.
• Posting anything having to do with Child Sexual Exploitation. We have a zero-tolerance Child Sexual Exploitation policy.
• Violating anyone's intellectual-property rights.
• Deceptive impersonation of another person. You aren't required to use your real identity, but parody, commentary, and fan accounts have specific labeling requirements and must not deceive.
• Publishing someone's home address, private phone number or email, identity documents, financial information, medical information, or the identity of an anonymous user, without their permission.
• Spamming, harassing, or targeting another user for harassment.
• Platform manipulation — manipulating conversations, engagement, reporting systems, or account activity.
• Provoking or inciting language, including expressing a desire for violence.

False information and fact-checking. We fact-check and flag content we determine to be false information. AI-generated media, and any media that has been manipulated, must be labeled as such.

Violations may result in content removal, account suspension, a permanent ban, and — where the content itself may be criminal — a report to law enforcement, at our discretion.

Reporting and blocking

Any comment can be reported for moderator review directly from the app. You can also block another user at any time, which hides their comments from your view and prevents messaging between you. Reports are reviewed by moderators, who can remove content or take action against accounts that violate these terms.

Your content

You're responsible for what you post. By submitting content, you confirm you have the right to share it and grant CrimeEye the right to display it within the app. You may post anonymously; if you do, we don't tie that content to your account identity.

Accounts

You're responsible for keeping your account credentials secure. You can delete your account at any time from Edit Profile → Delete Account — this permanently removes your personal information; see the Privacy Policy for details.

Community reports

The Report screen, available on CrimeEye Live (our website) to signed-in subscribers, lets you send information to CrimeEye moderators. CrimeEye is not an emergency service: for an emergency, call 911. A report is not an official police report, nothing you submit is guaranteed to be acted on, and nothing is sent to law enforcement automatically. A report is shown to other subscribers only after a CrimeEye moderator approves it: the other subscribers in that zip code see its type, zip code, neighborhood, date and a description a moderator may have edited, never your name, phone number, the street or place, or any files. These reports are unverified user content: CrimeEye cannot confirm them, and a report is not proof that anyone did anything wrong. Subscribers can comment on approved reports; comments appear immediately, are visible to other subscribers under your handle, and must be factual: don't name, accuse or try to identify private people, and don't post addresses or license plates. Any subscriber can flag a comment, a comment flagged by three different subscribers is hidden until a moderator reviews it, and moderators can hide or delete any comment or report and restrict accounts that misuse these features. You can delete your own comments at any time. Moderators may reject or remove any report, and may share one with an agency only as described in the Privacy Policy. CrimeEye Live is available to subscribers on a paid plan, and to CrimeEye staff and verified agency users. Don't submit knowingly false, malicious, or retaliatory reports, or reports meant to harass or identify a private person; doing so can lead to restrictions and may have legal consequences.

Usage limits

To prevent abuse, some features have limits that depend on your plan. Today, eyewitness tips are limited to 3 every 30 days if you aren't signed in, and 10 every 30 days on a free account; Premium and Professional plans have no tip limit. Tips sent in response to a verified agency's information request don't count toward the limit. Free accounts can also take part in up to 3 discussions. We may change these limits as the app evolves, and trying to get around them (for example, by using multiple accounts) can result in restrictions.

Paid plans

Premium and Professional plans are optional paid subscriptions. You can buy one through Apple's In-App Purchase (StoreKit) on iOS, or on the CrimeEye website, where payment is processed by Stripe. Subscriptions renew monthly at the listed price until canceled. A subscription bought through Apple is billed, renewed, and canceled through your Apple ID — you can cancel anytime from iPhone Settings → [Your Name] → Subscriptions. A subscription bought on the website is canceled from "Manage subscription" on the CrimeEye website. Canceling stops future billing but doesn't retroactively refund the current period unless required by law or the payment provider's own refund policy. Deleting your CrimeEye account cancels a website subscription immediately; an Apple subscription must still be canceled in your Apple ID settings.

No warranty

CrimeEye is provided "as is." Public crime-case information may be incomplete, outdated, or inaccurate — always verify anything important against official sources before relying on it. We're not liable for decisions made based on content in the app.

Changes

We may update these terms as the app evolves. Continued use after a change means you accept the updated terms.

Contact

Questions about these terms can be sent to contact@thecrimeeye.com.